How do I create a new automation rule in Help Scout? | Scribe

    How do I create a new automation rule in Help Scout?

    • Grace Everwood |
    • 7 steps |
    • 11 seconds
    • HelpscoutHelpscout
    1
    Go to [https://www.helpscout.com](https://www.helpscout.com)
    2
    Click the “Create Rule” button.
    3
    Select the type of rule you want to create from the drop-down menu.
    4
    Enter a name for the rule in the “Name” field.
    5
    Select the conditions for the rule from the drop-down menus.
    6
    Select the action you want to take when the conditions are met from the drop-down menu.
    7
    Click the “Save Rule” button.