How do I create a new folder in Help Scout?
If you are using Help Scout to manage customer support inquiries, you may need to create a new folder to organize and store customer conversations. This can help you keep track of customer inquiries and ensure that all customer conversations are properly organized and easily accessible. Knowing how to create a new folder in Help Scout can help you better manage customer inquiries and ensure that customer conversations are properly organized.
Grace Everwood
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5 steps
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14 seconds
Helpscout
1
Go to [https://www.helpscout.com](https://www.helpscout.com)
2
Click the "Folders" tab in the left-hand navigation bar.
3
Click the "Create Folder" button.
4
Enter a name for the folder in the "Name" field.
5
Click the "Create Folder" button.