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How do I create a new mailbox group in Help Scout?
If you are a Help Scout user, you may want to create a new mailbox group in order to better organize your customer support emails. By creating a new mailbox group, you can assign specific customer support emails to the group, allowing you to more easily manage and respond to customer inquiries. Additionally, creating a new mailbox group can help you keep track of customer support conversations and ensure that all customer inquiries are addressed in a timely manner.
Grace Everwood
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Helpscout
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Go to [https://www.helpscout.com](https://www.helpscout.com)
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Click the “Create a Group” button.
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Enter a name for the group in the “Group Name” field.
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4
Click the “Create Group” button.
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