helpscout.com

If you are a customer service representative or manager, you may need to create a new mailbox in Help Scout in order to manage customer inquiries and support requests. This could be necessary if you are expanding your customer service team, or if you are setting up a new department or product line. Creating a new mailbox in Help Scout will allow you to easily organize and manage customer inquiries and support requests, as well as assign them to the appropriate team members.