How do I create a new mailbox in Help Scout? | Scribe

How do I create a new mailbox in Help Scout?

If you are a customer service representative or manager, you may need to create a new mailbox in Help Scout in order to manage customer inquiries and support requests. This could be necessary if you are expanding your customer service team, or if you are setting up a new department or product line. Creating a new mailbox in Help Scout will allow you to easily organize and manage customer inquiries and support requests, as well as assign them to the appropriate team members.
Created by Ghostwriter from Scribe | 5 steps
Click the "Create Mailbox" button.
Enter a name for the mailbox in the "Name" field.
Enter an email address for the mailbox in the "Email Address" field.
Click the "Create Mailbox" button.

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