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How do I create a new snippet in Help Scout?
If you are a customer service representative or a customer service manager, you may want to know how to create a new snippet in Help Scout in order to quickly respond to customer inquiries. Snippets are pre-written responses that can be used to quickly answer common customer questions, saving time and ensuring consistent customer service. Knowing how to create a new snippet in Help Scout can help you provide better customer service and improve customer satisfaction.
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