How do I create a new snippet in Help Scout? | Scribe

How do I create a new snippet in Help Scout?

If you are a customer service representative or a customer service manager, you may want to know how to create a new snippet in Help Scout in order to quickly respond to customer inquiries. Snippets are pre-written responses that can be used to quickly answer common customer questions, saving time and ensuring consistent customer service. Knowing how to create a new snippet in Help Scout can help you provide better customer service and improve customer satisfaction.
Created by Ghostwriter from Scribe | 5 steps
Click the “Create Snippet” button.
Enter the name of the snippet in the “Name” field.
Enter the content of the snippet in the “Content” field.
Click the “Save” button.

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