How do I create a new user group in Help Scout?

If you are an administrator of a Help Scout account, you may need to create a new user group in order to assign specific permissions to a group of users. This could be useful if you want to give certain users access to certain features or areas of the account, or if you want to limit the access of certain users. Knowing how to create a new user group in Help Scout can help you manage your account more efficiently and securely.