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How do I create a ticket form in Zendesk?
Creating a ticket form in Zendesk is an important part of providing customer service. It allows customers to quickly and easily submit requests for help, and it provides a way for customer service agents to track and respond to those requests. Knowing how to create a ticket form in Zendesk is essential for any customer service team that wants to provide a high level of service to its customers.
Grace Everwood
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Zendesk
1
Go to [https://zendesk.com](https://zendesk.com)
2
Click the “Create a ticket form” button.
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Enter a name for the ticket form in the “Name” field.
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4
Select the ticket type from the “Ticket type” dropdown menu.
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Select the ticket form position from the “Position” dropdown menu.
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Click the “Add field” button to add fields to the ticket form.
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Select the field type from the “Field type” dropdown menu.
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Enter a label for the field in the “Label” field.
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Select the field options from the “Options” dropdown menu.
10
Click the “Save” button.
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