Go to https://<your_company_name>.[https://freshdesk.com/](https://freshdesk.com/)

Enter the subject of the ticket in the "Subject" field.

Enter the description of the ticket in the "Description" field.

Select the priority of the ticket from the "Priority" drop-down menu.

Select the type of ticket from the "Type" drop-down menu.

Select the category of the ticket from the "Category" drop-down menu.

Select the group to assign the ticket to from the "Group" drop-down menu.

Freshdesk

freshdesk.com

If you are a customer service representative, you may need to create tickets in Freshdesk to track customer inquiries and requests. This is important for keeping track of customer interactions and ensuring that all customer issues are addressed in a timely manner. Knowing how to create tickets in Freshdesk can help you provide better customer service and ensure that all customer inquiries are handled efficiently.

How do I create a ticket in Freshdesk?