How do I create a ticket in Freshdesk? | Scribe

    How do I create a ticket in Freshdesk?

    • Grace Everwood |
    • 8 steps |
    • 10 seconds
    1
    Go to https://<your_company_name>.[https://freshdesk.com/](https://freshdesk.com/)
    2
    Enter the subject of the ticket in the "Subject" field.
    3
    Enter the description of the ticket in the "Description" field.
    4
    Select the priority of the ticket from the "Priority" drop-down menu.
    5
    Select the type of ticket from the "Type" drop-down menu.
    6
    Select the category of the ticket from the "Category" drop-down menu.
    7
    Select the group to assign the ticket to from the "Group" drop-down menu.
    8
    Click the "Submit" button.