How do I create a ticket type in Zendesk?

Creating ticket types in Zendesk can be a great way to organize and categorize customer inquiries. This can help customer service agents quickly identify the type of issue a customer is having and provide the most appropriate response. Additionally, having ticket types can help you track and analyze customer inquiries, allowing you to identify trends and improve customer service. Knowing how to create ticket types in Zendesk can help you better manage customer inquiries and provide better customer service.