How do I create a ticket type in Zendesk? | Scribe

    How do I create a ticket type in Zendesk?

    • Grace Everwood |
    • 8 steps |
    • 29 seconds
    • ZendeskZendesk
    1
    Go to [https://zendesk.com](https://zendesk.com)
    2
    Click the "Admin" tab in the top navigation bar.
    3
    Click the "Manage" tab in the left sidebar.
    4
    Click the "Ticket Fields" button.
    5
    Click the "Ticket Types" button.
    6
    Click the "Add Ticket Type" button.
    7
    Enter the name of the ticket type in the "Name" field.
    8
    Click the "Create Ticket Type" button.