How do I create a ticket workflow in Zendesk?
If you are a customer service representative or manager, you may want to know how to create a ticket workflow in Zendesk in order to streamline the process of responding to customer inquiries. A ticket workflow allows you to automate certain tasks, such as assigning tickets to the right team members, setting up notifications, and tracking the progress of each ticket. Knowing how to create a ticket workflow in Zendesk can help you save time and ensure that customer inquiries are handled efficiently.