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How do I create a workflow in Zoho CRM?
If you are a business owner or manager, you may want to know how to create a workflow in Zoho CRM in order to streamline your customer relationship management processes. A workflow in Zoho CRM allows you to automate certain tasks, such as assigning tasks to team members, sending out emails, and tracking customer interactions. This can help you save time and ensure that your customer relationships are managed efficiently.
Grace Everwood
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18 seconds
Zoho
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Go to [https://www.zoho.com/crm/](https://www.zoho.com/crm/)
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Click the "Workflows" tab in the left navigation bar.
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3
Click the "Create Workflow" button.
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Enter a name for the workflow in the "Workflow Name" field.
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5
Select the module for which you want to create the workflow from the "Module" drop-down menu.
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Select the criteria for the workflow from the "Criteria" drop-down menu.
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Select the action to be performed from the "Action" drop-down menu.
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Click the "Save" button.
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