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If you are a Salesforce administrator, you may need to know how to manage service requests in Salesforce in order to ensure that customer service requests are handled efficiently and effectively. With Salesforce, you can create and manage service requests, assign them to the appropriate personnel, track progress, and provide customers with timely updates. Knowing how to manage service requests in Salesforce can help you provide better customer service and ensure that customer requests are handled in a timely manner.

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