How do I set up a customer portal in Freshdesk?
Setting up a customer portal in Freshdesk can be a great way to provide customers with a self-service platform to access information and resources related to their account. This can help reduce the amount of time spent on customer service inquiries, as customers can quickly find the answers they need without having to contact customer service. Additionally, a customer portal can help improve customer satisfaction by providing customers with a convenient way to access the information they need.
Grace Everwood
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8 steps
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20 seconds
Freshdesk
1
Go to [https://freshdesk.com/](https://freshdesk.com/) and click the “Sign Up” button.
2
Enter your email address and click the “Create Account” button.
3
Enter your company name and click the “Continue” button.
4
Enter your contact information and click the “Continue” button.
5
Enter your billing information and click the “Continue” button.
6
Select the plan you would like to use and click the “Continue” button.
7
Enter your payment information and click the “Complete Sign Up” button.
8
Click the “Go to Portal” button.