How do I set up a customer service chatbot in Freshdesk? | Scribe

    How do I set up a customer service chatbot in Freshdesk?

    • Grace Everwood |
    • 0 steps |
    • 24 seconds
    Go to [https://freshdesk.com/](https://freshdesk.com/) and click the "Get Started" button.
    Enter your Freshdesk domain name and click the "Continue" button.
    Select the "Chatbot" tab and click the "Create Bot" button.
    Enter a name for your chatbot and click the "Create Bot" button.
    Select the "Integrations" tab and click the "Freshdesk" button.
    Enter your Freshdesk API key and click the "Save" button.
    Select the "Channels" tab and click the "Add Channel" button.
    Select the "Freshdesk" option and click the "Add Channel" button.
    Select the "Settings" tab and click the "Enable" button.
    Click the "Save" button.
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