How do I set up a customer service chatbot in Freshdesk? | Scribe

How do I set up a customer service chatbot in Freshdesk?

Setting up a customer service chatbot in Freshdesk can be a great way to improve customer service and reduce the amount of time spent on manual customer service tasks. A chatbot can provide customers with quick and accurate answers to their questions, freeing up customer service agents to focus on more complex tasks. Additionally, a chatbot can help to reduce customer wait times and improve customer satisfaction. Knowing how to set up a customer service chatbot in Freshdesk can help businesses to take advantage of these benefits.
Created by Ghostwriter from Scribe | 10 steps
Go to freshdesk.com and click the "Get Started" button.
Enter your Freshdesk domain name and click the "Continue" button.
Select the "Chatbot" tab and click the "Create Bot" button.
Enter a name for your chatbot and click the "Create Bot" button.
Select the "Integrations" tab and click the "Freshdesk" button.

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