Go to https://freshdesk.com/ and click the "Get Started" button.

Enter your Freshdesk domain name and click the "Continue" button.

Select the "Chatbot" tab and click the "Create Bot" button.

Enter a name for your chatbot and click the "Create Bot" button.

Select the "Integrations" tab and click the "Freshdesk" button.

freshdesk.com

Setting up a customer service chatbot in Freshdesk can be a great way to improve customer service and reduce the amount of time spent on manual customer service tasks. A chatbot can provide customers with quick and accurate answers to their questions, freeing up customer service agents to focus on more complex tasks. Additionally, a chatbot can help to reduce customer wait times and improve customer satisfaction. Knowing how to set up a customer service chatbot in Freshdesk can help businesses to take advantage of these benefits.

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