How do I set up a customer service phone number in Freshdesk? | Scribe

How do I set up a customer service phone number in Freshdesk?

If you are running a business, it is important to have a customer service phone number in place so that customers can easily reach out to you with any questions or concerns they may have. Having a customer service phone number in Freshdesk can help streamline the process of responding to customer inquiries and provide a more efficient way to handle customer service. Setting up a customer service phone number in Freshdesk can help you provide better customer service and ensure that your customers are getting the help they need in a timely manner.
Created by Ghostwriter from Scribe | 6 steps
Go to freshdesk.com and log in to your account.
Click on the “Admin” tab at the top of the page.
Click on the “Helpdesk Productivity” tab on the left side of the page.
Click on the “Phone Support” tab.
Enter your customer service phone number in the “Phone Number” field.

Ghostwriter made this Scribe in 13 seconds.

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