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How do I set up a customer service phone number in Freshdesk?
If you are running a business, it is important to have a customer service phone number in place so that customers can easily reach out to you with any questions or concerns they may have. Having a customer service phone number in Freshdesk can help streamline the process of responding to customer inquiries and provide a more efficient way to handle customer service. Setting up a customer service phone number in Freshdesk can help you provide better customer service and ensure that your customers are getting the help they need in a timely manner.
Grace Everwood
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Freshdesk
1
Go to [https://freshdesk.com/](https://freshdesk.com/) and log in to your account.
2
Click on the “Admin” tab at the top of the page.
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3
Click on the “Helpdesk Productivity” tab on the left side of the page.
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4
Click on the “Phone Support” tab.
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5
Enter your customer service phone number in the “Phone Number” field.
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6
Click the “Save” button.
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