How do I set up a customer service team in Freshdesk?

Go to [https://freshdesk.com/](https://freshdesk.com/) and click the "Sign Up" button.

Enter your company name and click the "Create My Account" button.

On the left-hand side of the page, click the "Agents" tab.

Click the "Invite Agents" button.

Enter the email addresses of the agents you want to invite and click the "Send Invites" button.

On the left-hand side of the page, click the "Groups" tab.

Click the "Create Group" button.

Enter the name of the customer service team and click the "Create Group" button.

On the left-hand side of the page, click the "Agents" tab.

Select the agents you want to add to the customer service team and click the "Add to Group" button.