Go to https://freshdesk.com/ and click the “Sign Up” button.

Enter your email address and click the “Get Started” button.

Enter your company name and click the “Create My Account” button.

On the left-hand side of the page, click the “Settings” tab.

freshdesk.com

Setting up a customer service ticket routing system in Freshdesk is an important step in providing efficient customer service. By setting up a ticket routing system, customer service agents can quickly and easily route customer inquiries to the right team or individual, ensuring that customers get the help they need in a timely manner. Additionally, a ticket routing system can help to reduce customer wait times and improve customer satisfaction.

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