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How do I set up a customer support chatbot for my BigCommerce store?
As an online store owner, you want to provide the best customer service possible. A customer support chatbot can help you do this by providing quick and efficient responses to customer inquiries. This can help reduce customer wait times and improve customer satisfaction. Additionally, a chatbot can help you automate customer service tasks, freeing up your time to focus on other aspects of your business. Setting up a customer support chatbot for your BigCommerce store can help you provide better customer service and save time.
Grace Everwood
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36 seconds
Bigcommerce
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Go to [https://www.bigcommerce.com/](https://www.bigcommerce.com/) and click the “Get Started” button.
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Enter your store URL and click the “Continue” button.
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3
Enter your BigCommerce account credentials and click the “Sign In” button.
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Click the “Install” button.
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Click the “Configure” button.
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Enter your chatbot’s name and click the “Save” button.
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Click the “Create” button.
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Enter your chatbot’s welcome message and click the “Save” button.
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Click the “Publish” button.
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