How do I set up a multi-brand help desk in Freshdesk?
If you are managing multiple brands or companies, you may need to set up a multi-brand help desk in Freshdesk to provide customer service and support for each brand. This will allow you to manage customer inquiries and requests from each brand separately, while still providing a unified customer service experience. Setting up a multi-brand help desk in Freshdesk will help you streamline customer service operations and ensure that each brand is receiving the support it needs.
Grace Everwood
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8 steps
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18 seconds
Freshdesk
1
Go to [https://freshdesk.com/](https://freshdesk.com/) and click the “Get Started” button.
2
Enter your company name and click the “Continue” button.
3
Enter your email address and click the “Continue” button.
4
Enter your password and click the “Sign Up” button.
5
Click the “Add Brand” button.
6
Enter the name of the brand and click the “Create Brand” button.
7
Repeat steps 5 and 6 for each additional brand.
8
Click the “Done” button.