How do I set up an automated response in Freshdesk? | Scribe

How do I set up an automated response in Freshdesk?

  • Grace Everwood |
  • 6 steps |
  • 11 seconds
  • FreshdeskFreshdesk
1
Go to [https://freshdesk.com/](https://freshdesk.com/)
2
Click the “Create Autoresponder” button.
3
Enter a name for the autoresponder in the “Name” field.
4
Select the trigger for the autoresponder from the “Trigger” dropdown menu.
5
Enter the content of the autoresponse in the “Message” field.
6
Click the “Save” button.