How do I set up an automated response in Freshdesk? | Scribe

How do I set up an automated response in Freshdesk?

If you are a customer service representative, you may want to set up an automated response in Freshdesk to quickly respond to customer inquiries. Automated responses can help you save time and provide customers with a quick response to their questions. Automated responses can also help you ensure that customers receive consistent and accurate information. Setting up an automated response in Freshdesk can help you provide better customer service and improve customer satisfaction.
Created by Ghostwriter from Scribe | 6 steps
Click the “Create Autoresponder” button.
Enter a name for the autoresponder in the “Name” field.
Select the trigger for the autoresponder from the “Trigger” dropdown menu.
Enter the content of the autoresponse in the “Message” field.

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