How do I set up an automated response in Freshdesk? | Scribe

    How do I set up an automated response in Freshdesk?

    • Grace Everwood |
    • 6 steps |
    • 11 seconds
    • FreshdeskFreshdesk
    1
    Go to [https://freshdesk.com/](https://freshdesk.com/)
    2
    Click the “Create Autoresponder” button.
    3
    Enter a name for the autoresponder in the “Name” field.
    4
    Select the trigger for the autoresponder from the “Trigger” dropdown menu.
    5
    Enter the content of the autoresponse in the “Message” field.
    6
    Click the “Save” button.