How do I set up an automated response in Zendesk? | Scribe

    How do I set up an automated response in Zendesk?

    • Grace Everwood |
    • 7 steps |
    • 21 seconds
    1

    Go to [https://zendesk.com](https://zendesk.com)

    2

    Click the "Automations" tab in the left-hand navigation bar.

    3

    Click the "Create Automation" button.

    4

    Select the type of automation you would like to create from the drop-down menu.

    5

    Enter the conditions for the automation in the "If" field.

    6

    Enter the action for the automation in the "Then" field.

    7

    Click the "Save" button.