Go to [https://zendesk.com](https://zendesk.com)

Click the "Automations" tab in the left-hand navigation bar.

Select the type of automation you would like to create from the drop-down menu.

Enter the conditions for the automation in the "If" field.

Enter the action for the automation in the "Then" field.

Zendesk

zendesk.com

If you are a customer service representative, you may want to set up an automated response in Zendesk to help streamline your customer service process. Automated responses can help you quickly respond to customer inquiries, provide helpful information, and direct customers to the right resources. Setting up an automated response in Zendesk can help you save time and provide a better customer experience.

How do I set up an automated response in Zendesk?