How do I set up an automated response in Zendesk? | Scribe

    How do I set up an automated response in Zendesk?

    • Grace Everwood |
    • 7 steps |
    • 21 seconds
    • ZendeskZendesk
    1
    Go to [https://zendesk.com](https://zendesk.com)
    2
    Click the "Automations" tab in the left-hand navigation bar.
    3
    Click the "Create Automation" button.
    4
    Select the type of automation you would like to create from the drop-down menu.
    5
    Enter the conditions for the automation in the "If" field.
    6
    Enter the action for the automation in the "Then" field.
    7
    Click the "Save" button.