How do I set up ticket SLAs in Zendesk?

If you are a customer service team looking to improve customer satisfaction, setting up ticket SLAs in Zendesk can help you ensure that customer inquiries are responded to in a timely manner. By setting up ticket SLAs, you can set expectations for how quickly customer inquiries should be addressed and ensure that your team is meeting those expectations. This can help you provide better customer service and improve customer satisfaction.