How do I set up ticket tagging in Zendesk? | Scribe

How do I set up ticket tagging in Zendesk?

Ticket tagging in Zendesk is a great way to organize and categorize customer support tickets. It allows you to quickly identify and prioritize tickets based on their tags, making it easier to respond to customers in a timely manner. Additionally, it can help you track customer trends and identify areas of improvement in your customer service process. Knowing how to set up ticket tagging in Zendesk is essential for any customer service team that wants to provide the best possible service to their customers.
Created by Ghostwriter from Scribe | 7 steps
Click the "Manage" button in the top right corner of the page.
Select "Ticket Fields" from the dropdown menu.
Click the "Add Field" button.
Enter a name for the field in the "Name" field.

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