How do I use Outreach to track responses?
Outreach is a powerful customer relationship management (CRM) tool that can help you track and manage customer interactions. With Outreach, you can track customer responses to emails, calls, and other forms of communication. This can help you better understand customer needs and preferences, as well as identify areas of improvement in your customer service. Knowing how to use Outreach to track responses can help you better manage customer relationships and improve customer satisfaction.
Grace Everwood
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6 steps
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20 seconds
Outreach
1
Go to [https://www.outreach.io/](https://www.outreach.io/) and log in to your account.
2
Click on the "Sequences" tab in the left-hand navigation bar.
3
Select the sequence you want to track responses for.
4
Click on the "Analytics" tab at the top of the page.
5
Click on the "Responses" tab in the left-hand navigation bar.
6
Here you can view the responses you have received for this sequence.