How to Access TeamViewer QuickSupport on Android Breeze Players | Scribe

    How to Access TeamViewer QuickSupport on Android Breeze Players

    • Zach Verstraete |
    • 8 steps |
    • 23 seconds
      1
      Press the ESC key to stop Breeze.
      2
      Select "CANCEL AUTOPLAY" before the 5 second timer runs out. If the timer expires before you can click it, press ESC and try again.
      3
      Select "Settings"
      4
      Select "About device"
      5
      Rapidly click the "Model" section 8 times to navigate to your device's desktop.
      6
      Drag the bottom toolbar up to access your device's applications.
      7
      Select "QuickSupport"
      8
      When you are in the QuickSupport application: 1. Click through the 3 slide tutorial and then select "Done" in the bottom right corner. 2. Provide the 9 to 10 digit ID number to your Keywest representative. 3. A permissions message will appear on screen. Select "Allow" to allow outside access to your device.
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      If you have any questions or need assistance, please visit our [website](https://helpdesk.keywesttechnology.com/portal/en/home), or contact our Helpdesk: [[email protected]](mailto:[email protected])