Select the "Percentage or Value" option as the service charge type.

Click the "Charge Amount" and enter in the amount you would like to charge.

Click the "Customer Information" and enter information the customer needs to be aware of in relation to the service charge.

Select the article this relates to most, for example you may want to create a Service Charge Article for this.

Article...
Accommodation - 1 - (£0.00)
Accommodation - Lodges - 8 - (£0.00)
Accommodation Ireland - 30 - (£0.00)
Airport Parking 1 week - Car - (£35.00)
Airport Parking 2 weeks - Car - (£75.00)
Airport Parking 3 weeks - Car - (£100.00)
Balloons - Balloons - (£14.00)
bns - 1234 - (£40.00)
Bottle of Wine - Bottle of Wine - (£18.00)
Box of Chocolates - Box of Chocolates - (£11.00)
Breakfast - Breakfast - (£8.00)
Breakfast Ireland - 10 - (£10.00)
Breakfast Per Person (Only use for rates) - BreakfastPerPerson - (£8.00)
Business Residential - Business Residential - (£130.00)
Cancellation Charge - Cancellation - (£25.00)
Cancellation fee - 8 - (£0.00)
car park fee - car park - (£5.00)
CHARITY - CHARITY - (£0.00)
Dinner - Dinner - (£30.00)
Dinner package - SPRING DINNER - (£25.00)
Dressing robes and slippers - Dressing robes and slippers - (£25.00)
Drinks - Drinks - (£6.00)
Early Check In - Early Check In - (£0.00)
Electric charger car park charge - Electric charger car park - (£20.00)
Extras - 99 - (£99.00)
Flowers - 205 - (£12.00)
Food - Food - (£0.00)
Function Food - Function Food - (£0.00)
Gourmet Picnic - 40 - (£30.00)
Gratuity - Gratuity - (£0.00)
Group Dinner - 12 - (£15.00)
HH Accommodation - HH Accommodation - (£0.00)
HH Mid Morning Tea Coffee Biscuits - HH Mid Morning Tea Coffee Biscuits - (£2.95)
Hot & Soft Drinks - 6 - (£0.00)
Itison Commission - Itison Commission - (£70.00)
Laundry Charge - Laundry - (£10.00)
Lunch - Lunch - (£12.00)
Meal Plan One - MEAL1 - (£0.00)
Meal Plan Two - MEAL2 - (£0.00)
Meeting Room Hire - 10 - (£0.00)
MICROS1 - MICROS1 - (£0.00)
MICROS2 - MICROS2 - (£0.00)
MICROS3 - MICROS3 - (£0.00)
MICROS4 - MICROS4 - (£0.00)
Miscellaneous - Misc - (£0.00)
No Show - No Show - (£0.00)
Pack Lunch WI - 521 - (£5.00)
Packed Lunch for one - Packed Lunch - (£8.99)
Pet Charge - Pet - (£20.00)
Room Hire - Room Hire - (£50.00)
Service Charge - Service charge - (£0.00)
Smoking fee - SMOKING FEE - (£150.00)
Spa Daily Access - 1002 - (£15.00)
Tea/Coffee and Cake - Tea/Coffee and Cake - (£3.05)
TEST - TEST -

Click the "Order Type" you would like this Service Charge to be applicable to for example collection, delivery, events, delivery and table service.

Hopsoftware

This guide provides a straightforward process for adding service charges within a hotel management system, ensuring that hotel staff can easily implement and communicate charges to customers. By following the outlined steps, users can customize service charges based on percentage or value, specify customer information, and select relevant order types. This not only enhances operational efficiency but also improves transparency for customers, ultimately leading to better service experiences. Viewing this guide will empower hotel management teams to effectively manage and apply service charges in their operations.

How to Add Service Charges in Hop Shop