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How to Add a Human Call Transfer Action
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3 minutes
Synthflow
Click "Actions"
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Click "Add" on the Call Transfer Action
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Click "New Action"
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Click "Create"
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Enter a Phone number that you want the call to be transfer to.
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Click "Validate"
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Define when the Transfer should take place.
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Click to Toggle on Background Music
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Add a URL or Select from the dropdown
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Define the Initial Message when the call is transfered
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Click out to save.
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Click here to add an Extension.
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Click here to change the "Target Answered Message"
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In Voice Engine 2.0, select the Voicemail Detection setting to ML or Time-based.
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Click here to change the Language Code.
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Click here to change the transfer target message.
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Click here to change the pre-message pause length.
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Click here to change the post-message pause length.
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Click "Save"
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Click "Assistants"
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