How to Allocate Allowance Balances as Credit Memos
- 33 steps |
- 4 minutes
1
Navigate to Brokerage Engine.
Pull Allowances Report
2
Click "Allowances" under the "Invoices" tab.
3
Click "Allowances Summary" to display a snapshot of current balances.
4
The Allowances Summary shows a current Total Accounts Balance, this is the amount that needs to be allocated as a credit memos to the Agents.
5
Click "Close"
6
Scroll to the bottom of the page and click "Download as CSV / Excel" to download the Allowances Report.
7
The report will display the names of the Agents as well as their current Account Balance.
We can see that Amy Agent has a current balance of $1,369.00
Allocate Allowances as Credit Memos
8
Click "Accounting"
9
Click "Sales"
10
Click "All Sales"
11
Click "New Transaction"
12
Click "Credit Memo"
13
A "New Credit Memo" screen will populate. The first step will be to select the Customer profile for the Agent from the dropdown menu.
14
The date can be modified by clicking on the small calendar icon.
15
Select a Product/Service item from the dropdown menu.
16
Click "Allowance"
17
Type a description on this text field.
18
Click this text field to add the amount to credit.
