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How to Allocate Allowance Balances as Credit Memos
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Pull Allowances Report
Allocate Allowances as Credit Memos
Verify the Credit Memo
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Navigate to Brokerage Engine.
Pull Allowances Report
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Click "Allowances" under the "Invoices" tab.
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Click "Allowances Summary" to display a snapshot of current balances.
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The Allowances Summary shows a current Total Accounts Balance, this is the amount that needs to be allocated as a credit memos to the Agents.
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Click "Close"
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Scroll to the bottom of the page and click "Download as CSV / Excel" to download the Allowances Report.
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The report will display the names of the Agents as well as their current Account Balance. We can see that Amy Agent has a current balance of $1,369.00
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Allocate Allowances as Credit Memos
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Click "Accounting"
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Click "Sales"
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Click "All Sales"
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Click "New Transaction"
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Click "Credit Memo"
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A "New Credit Memo" screen will populate. The first step will be to select the Customer profile for the Agent from the dropdown menu.
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The date can be modified by clicking on the small calendar icon.
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Select a Product/Service item from the dropdown menu.
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Click "Allowance"
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Type a description on this text field.
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Click this text field to add the amount to credit.
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