Click "Receive payment" beside the invoice you want to apply the credit to.

Click this checkbox beside the credit memo. Then Save and Close.

Applying credit memos in QuickBooks Online is a useful feature that helps manage customer credits and streamline your accounting processes. By following these steps, you'll be able to easily apply credit memos to invoices or use them as payments for future transactions.

QuickBooks

Applying a credit memo in QuickBooks Online is a simple and straightforward process. A credit memo is a document that reduces the amount a customer owes your business. It can be applied to an invoice or used to create a refund for the customer. Here, we will go through the steps to apply a credit memo in QuickBooks Online.

How to Apply a Credit Memo in QuickBooks Online