How to Approve a Question in the EdSights Knowledge Base

This guide provides step-by-step instructions on how to approve questions in the EdSights Knowledge Base. By following these steps, users can easily navigate to the necessary settings and manage the approval status of individual questions or bulk approve multiple questions at once.

9 steps

EdSights

Navigate to [https://app.edsights.io/](https://app.edsights.io/)

Click "Settings"

Select "Manage Knowledge Base"

Approving a KB Answer Individually

In the "Status" column, click the toggle icon

Now that question is marked "Approved"

Approving a KB Answer in Bulk

Select the checkbox next to the questions you want to approve in bulk

Click the "Actions" bar and select "Approve"

A confirmation box will appear. Select "Approve" to approve the selected questions or select "Cancel" to go back to the previous page.

Now the selected questions in the Knowledge Base will be marked "Approved"

Once you select "Approve" you cannot undo the action in bulk