How to Assign a Service Request to a Vendor? | Scribe

    How to Assign a Service Request to a Vendor?

    • Mi Property Portal |
    • 19 steps |
    • 5 minutes
      1
      Log into the Admin Portal
      2
      Go to **"Tenant Management"** under "Administration" on the left navigation
      3
      Click on "**Service Reques**t" under "Tenant Management" dropdown
      4
      Search for a Service Request that needs Approval. Click on **"View Details**" icon.
      5
      On the Service Request/Details page, click on "**Assign**" under the Spanner and Screwdriver image
      6
      There are 2 ways to successfully Assign the Service Request to a Vendor. 1. **"Create Work Order" 2. "Skip Creating Work Order".**\ Both the steps are shown below: Click on "Create Work Order"
      7
      For **Work Order Request**, fill in the required fields with accurate information
      8
      Tick the boxes as per requirement
      9
      Click on "TENANT INFORMATION"
      10
      Fill the required fields under **"UNIT ENTRY LOG"**
      11
      Click on "**Browse**" to upload documents from the device
      12
      Click on "**Submit**"
      13
      On the "Current Status" it will appear as "**Assigned**"
      14
      The other way to Assign a service request:\ On the **Service Request Details Page**, click on "**Assign**"
      15
      Click on "**Skip Creating Work Order"**
      16
      Fill out the required fields
      17
      Tick the boxes as per own requirement
      18
      Click on "**Submit**"
      19
      Once done, the "Current Status" under "Summary" will appear as "**Assigned**"