How to Assign a Task to a Team Member from Service Request? | Scribe

    How to Assign a Task to a Team Member from Service Request?

    • Tanvir Mahedi |
    • 8 steps |
    • 52 seconds
    1
    Access the **Admin Portal** by logging in.
    2
    Go to "**Tenant Management**" dropdown under "Administration" on the left navigation
    3
    Click on "**Service Reques**t" under "Tenant Management" dropdown
    4
    Search for a Service Request that needs to be **assigned**. Then click on "**View Details**" icon under "**Action**" menu
    5
    Click on **"Assign Internal"**
    6
    Click on "**Select an Admin (internal)"** dropdown beside "Assign to" icon to **select** the Team Member
    7
    Click on the "**Write a comment for the task ..."** field to add necessary comments
    8
    Click on "**Submit**" to complete the process