How to Check Back Office For a VMS Fee
Laura DiNitto
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13 steps
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35 seconds
1
Click on customer under the main menu
2
Under search criteria, type the clients name and hit [[enter]]
3
On the client's profile on the right side of the page under customer tree click on the first one
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Alert! you will have to repeat the steps below for all locations under the customer tree
4
On the left side of the page click order options
5
On the right side of the page click on discount
6
The VMS fee details will then populate ALWAYS DOUBLE CHECK THAT COPY TO ORDER IS CHECKED
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Alert! If copy to order is not checked it will not flow to each assignment and the vms fee will not be applied
Verifying the VMS Fee Flows to an Order
7
Click on order under the main menu
8
Under search criteria, type the clients name and hit [[enter]]
9
Click on the order from the list
10
On the left side of the page click on detail
11
On the right side of the page click on more info
12
Under the discount the VMS should populate , if its not on there click on the drop down to apply the fee
13
click the check box
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Alert! Repeat steps 7-13 to check the rest of the orders under the client.