How to Create HubSpot Knowledge Articles by embedding Scribe articles | Scribe

How to Create HubSpot Knowledge Articles by embedding Scribe articles

  • Malmi Senaweera |
  • 23 steps |
  • 2 minutes
  • HubSpotHubSpot
1
Navigate to the Internal Knowledge Base within the Service Hub within HubSpot CRM.
2
Click "Create article"
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Switch to tab "Scribe | Workspace"
4
Find the Scribe article you want to move into HubSpot's knowledge base and select it.
5
Back in the HubSpot article, add the title for the article you're creating.
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Within the Scribe article's tab you have open, click, "Share."
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Click "Smart Embed"
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Click "Copy Embed Snippet"
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In the HubSpot article draft, Click here. (in the Answer section.)
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Click "Insert"
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Click "Embed"
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Press [[cmd]] + [[v]] (Paste the embed code you got from the Scribe article.)
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Click "Insert"
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Add a secondary title to tell the user what this article will help them accomplish.
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Tip! There may already be one on the Scribe you're moving! If so, feel free to use this information as the Subtitle.
15
Click "Settings"
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Check and make sure that the URL for the article has the whole title in the slug.
17
Click, "Select a Category."
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Find the Category where this article belongs and select it.
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Tip! If the category the article belongs to needs to be created, go through the steps of adding it within the Knowledge base. Link to that Scribe is here: Link