Log in to the [UCLA Finance Support Portal](https://support.finance.ucla.edu/s/).
2
Select the **Resources** tab from the top navigation OR select the **Knowledge Article** tile on the home page.
3
Click **Explore Topics** under the desired support area.
4
Search or filter the available articles to see if self-service materials are available.
**TIP:** To learn more about searching, filtering, and sorting knowledge articles, review the [Anatomy of the Portal](https://scribehow.com/page/Anatomy_of_the_Portal__WC6OY8UZRkujyHMygiRN0g) training guide.
5
To view an article's content, select **View Article**.
**NOTE:** You can immediately jump to Step 7 by selecting the **Create a Case** button on the article's preview.
6
If the article does not answer your question or a case is still needed, select the article's **Create a Case** button.
7
Fill out the case form.
**NOTE:** Each article has its own unique case form URL and may require different information. To learn more about case collaborators, review the[How to Add & Remove Collaborators](https://scribehow.com/page/How_to_Add_and_Remove_Collaborators__95CGD9mrTeK7kdoN6LMDNA) training guide.
8
Select the **Create Case** button to submit the form.
9
Once created, the case submitter and case collaborators will receive a confirmation email.