How to Delete/Deactivate an Actum Portal Account
- Rob Tiongson |
- 9 steps |
- 29 seconds
1
Log in to the Actum Portal at [https://merchant.actumprocessing.com](https://merchant.actumprocessing.com).
2
Proceed by choosing the preferred Multi-Factor Authentication (MFA) method.
For more information about MFA, please refer to our Knowledge Base article at [https://www.actumprocessing.com/knowledge-base/multi-factor-authentication-mfa-how-to-use-via-actum-portal/](https://www.actumprocessing.com/knowledge-base/multi-factor-authentication-mfa-how-to-use-via-actum-portal/).
3
Select the username on the upper right side.
4
Choose Manage Users.
5
For a new user that has not accepted an invite to the Actum Portal, click on the Contact Email that needs to be deleted.
6
For a user that already exists and accepted the invite to the Actum Portal, click on the Username.
7
For a new user that has not accepted an invite to the Actum Portal, choose Deactivate User.
8
For a user that already exists and accepted the invite to the Actum Portal, click Deactivate User.
9
Click OK to finalize the deletion/deactivation of the Actum Portal account.
