How to Edit an Order | Scribe

How to Edit an Order

  • OrderUp Support |
  • 7 steps |
  • 29 seconds
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    Ask the kitchen or bar prior to making any changes to an order that has already been printed.
    1
    Locate and select the order you would like to edit. (takeout or dine-in)
    2
    Within the order, click EDIT.
    3
    Click the ITEM you want to edit.
    4
    Make your edits and click SAVE. *You can edit the quantity, add or remove modifiers, and change the notes.
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    Note: If you're removing an item that's already been paid for, it will require a refund. For more on REFUNDING ITEMS click here: [https://scribehow.com/shared/How_to_Remove__Refund_an_item__9BDCyg38S0iPRO0ebgc62Q](https://scribehow.com/shared/How_to_Remove__Refund_an_item__9BDCyg38S0iPRO0ebgc62Q)
    5
    Edit more items or click DONE EDITING.
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    Tip! Once you change an order, it is best practice to reprint the chit so the kitchen or bar has the most up to date chit
    6
    To resend the edited items to the kitchen, select the item(s) you'd like send.
    7
    Click "REPRINT CHIT"
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    Once the chit has been reprinted it is best to let the kitchen know so they do not make it as a new order. (The chit will say REPRINT across the top)