How to Join the Virtual Advising Lobby | Scribe

    How to Join the Virtual Advising Lobby

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    **NWACC’s Virtual Advising Lobby is here for you!** Chat live with our Advisors during the day for quick answers on admissions, records, financial aid, and advising. You can even share files for fast and easy support. **Visit** <https://nwacc.craniumcafe.com/login>
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    Login with NWACC Account

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    **🔑 Sign in to ConexEd with your NorthWest Arkansas Community College account. Just click the button!** If you don’t have an account or it’s been over 2 years since you attended, jump to Step 4.
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    **You’ll be directed to Microsoft to sign in. Use your NWACC login.** 🤔 If you have trouble signing in, reach out to the NorthWest Arkansas Community College IT Help Desk: - Call: 479-986-4000, option 3 - Email: [email protected]

    Login with Guest Account

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    ⚠ **If you’ve never attended NorthWest Arkansas Community College or it’s been over 2 years, create a Guest Account for ConexEd!** **✨ Current or recent students (within 2 years) MUST log in with their NorthWest Arkansas Community College account!** To create a **Guest Account**, just click on **Guest Registration**.
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    Click **Register Here** and follow the prompts. **📧 Don’t forget to check your email for a confirmation and click the link to activate your ConexEd guest account!**

    Virtual Advising Hours

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    This means the **Virtual Advising Lobby** is closed, but you can still schedule an appointment! **Our hours are Monday - Thursday, 8:30 am - 4:00 pm, and Friday, 8:30 am - 12:00 pm.**

    Enter the Virtual Advising Lobby

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    When the **Virtual Advising Lobby** opens, you'll see this prompt: 👉 Choose the reason for your visit.
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    **Check out the welcome message carefully!** An advisor will message you shortly!
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    **When the Advisor messages you it starts a private, 1-on-1 chat!**
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    Need to share a file with your advisor? **Just click the paperclip icon** next to the Send button in the bottom corner! đź“Ž
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    Wait for your document to fully upload—make sure the colorful circle disappears—before hitting Send!

    Leave the Virtual Advising Lobby

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    To exit the **Virtual Lobby** or end your chat, just click the **Leave Lobby** button.