How to Join the Virtual Advising Lobby | Scribe

    How to Join the Virtual Advising Lobby

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    **NWACC's Virtual Advising Lobby offers real-time chat with Advisors throughout the day, providing immediate assistance! Students can discuss admissions, records, financial aid, and advising, and easily share files for efficient support.**
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    **Navigate to [https://nwacc.craniumcafe.com/group/enrollment-services-/lobby](https://nwacc.craniumcafe.com/group/enrollment-services-/lobby)**

    Sign in with Your NWACC Account

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    **Sign in to ConexEd by using your NWACC Account. Simply click the NWACC Button.** If you don't have an NWACC account or haven't attended NWACC in over 2 years, you can create a Guest Account for ConexEd. If you're a current NWACC student or have attended in the past 2 years, you MUST use your NWACC logins!
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    You will be redirected to a Microsoft Login page. Please sign in with your NWACC login.

    Virtual Advising Hours

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    This indicates the **Virtual Advising Lobby** is closed. You still have the option to schedule an appointment though! *Our normal business hours are Monday - Thursday 8:30 am -4:00 pm and Friday 8:30 am - 12:00 pm.*

    ENTER THE VIRTUAL ADVISING CENTER

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    When the **Virtual Advising Lobby** is open, you will receive this prompt. Select the reason you'd like to meet.
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    After selecting your reason for meeting, click "**Submit**"
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    **Welcome to the Enrollment Services Virtual Lobby!** This is your confirmation that you're in the lobby and ready to chat with an Advisor!
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    **Carefully review the Helpful Tips!**
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    Keep the Browser Window open while speaking with an Advisor! Any documents you want us to review must be in PDF format. **⚠ Do not post any Personal Identifiable Information (e.g., Date of Birth, Social Security Number, NWACC ID #) or any messages you do not wish for all to see in the main lobby chat.**
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    To begin, scroll to the bottom of the page to enter your message to the Enrollment Advisor.
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    An Advisor will respond to your message - which initiates a private 1-on-1 chat with the Advisor.
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    In the bottom right corner, you can click on the **Paper Clip icon** to upload a file to the Advisor. **Files must be in PDF format.**
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    If you upload a PDF, make sure the colorful spin wheel is gone before you click send.

    LEAVE THE VIRTUAL ADVISING lOBBY

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    To leave the **Virtual Lobby** or your Advising Chat - click on the Leave Lobby button.

    ADVISOR CARDS