**NWACC's Virtual Advising Lobby offers real-time chat with Advisors throughout the day, providing immediate assistance! Students can discuss admissions, records, financial aid, and advising, and easily share files for efficient support.**

Navigate to [https://www.nwacc.edu/ ](https://www.nwacc.edu/)Click "**Login**"

On the left side menu, click "**ADVISING**"

This indicates the **Virtual Advising Lobby** is closed. You still have the option to schedule an appointment though!

*Our normal business hours are Monday - Thursday 8:30 am -4:00 pm and Friday 8:30 am - 12:00 pm.*

Enrollment Services

Hi! We are sorry this virtual lobby is currently closed. Our normal business hours are Monday - Thursday 8:30 am -4:00 pm and Friday's 8:30 am - 12:00 pm. 

During high volume periods this feature may become unavailable. Please use this link to: to schedule an appointment. 

 

 

When the **Virtual Advising Lobby** is open, you will receive this prompt.

Select the reason you'd like to meet. 

After selecting your reason for meeting, click "**Submit**"

**Welcome to the Enrollment Services Virtual Lobby!**

This is your confirmation that you're in the lobby and ready to chat with an Advisor!

Welcome to the enrollment services virtual lobby. An advisor will be with you shortly! In the meantime, please review this list of resources for answers to some of our most frequently asked questions: https://beacons.ai/nwaccenrollmentservices

Keep the Browser Window open while speaking with an Advisor! Any documents you want us to review must be in PDF format.

**⚠ Do not post any Personal Identifiable Information (e.g., Date of Birth, Social Security Number, NWACC ID #) or any messages you do not wish for all to see in the main lobby chat.**

To begin, scroll to the bottom of the page to enter your message to the Enrollment Advisor.

Post a general message (e.g., "I need help with a course). 

⚠ Do not post any Personal Identifiable Information (e.g., Date of Birth, Social Security Number, NWACC ID #) or any messages you do not wish for all to see in the main lobby chat.

**⚠ Do not post any Personal Identifiable Information (e.g., Date of Birth, Social Security Number, NWACC ID #) or any messages you do not wish for all to see in the main lobby chat.**



An Advisor will respond to your message - which initiates a private 1-on-1 chat with the Advisor.

Good morning, Hi Kyle! My name is Emily and I am Enrollment Services Advisor! What questions did you have about course recommendations?

In the bottom right corner, you can click on the **Paper Clip icon** to upload a file to the Advisor. 

**Files must be in PDF format.** 

If you upload a PDF, make sure the colorful spin wheel is gone before you click send. 

To leave the **Virtual Lobby** or your Advising Chat - click on the Leave Lobby button.

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This guide provides step-by-step instructions on how to join the Virtual Advising Lobby at NWACC. It includes information on navigating to the lobby, selecting a reason for the meeting, and tips for a successful advising session.

Need help? Contact Enrollment Services at 479-309-5532 (call or text), EnrollmentSupport@nwacc.edu (email), or visit us in Bentonville and Springdale.

How to Join the Virtual Advising Lobby

VIRTUAL ADVISING CENTER HOURS

ENTER THE VIRTUAL ADVISING CENTER

LEAVE THE VIRTUAL ADVISING lOBBY

ADVISOR CARDS

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