How to Perform After Action for a Transaction Deposited without a Reversal
- 56 steps |
- 5 minutes
This Transaction was paid to the Agent by Electronic Transfer and at Brokerage. The After Action Function can only be performed once. Additionally, when this transaction was closed, the deposit was not posted and was sent to Undeposited Funds instead. The Bank Deposit was then recorded.
1
Navigate to Brokerage Engine.
Locate the Transaction
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Click "Transactions"
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Click "Closed"
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Click "Search"
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Click this dropdown menu to select the name of the Agent.
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Click "Search"
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Once the list of Transactions populate, click on the "Action" button to edit.
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Click "Commission Detail"
Since the Transaction has been Deposited, then it cannot be revoked without the Deposit being deleted.
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The message below will appear, therefore the Deposit needs to be deleted.
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Additionally, the Activity Log will display the message that the Revoke Transaction Failed.
Deleting Deposit in QuickBooks Online
11
Navigate to QuickBooks Online.
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Click on the gear shaped menu icon.
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Click "Chart of accounts"
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Click "View register" of the Account where the Deposit was recorded.
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Locate the Deposit and click on the row to open the Transaction.
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Click the "Delete" button.
