How to Perform After Action for an Agent Underpayment
- 53 steps |
- 7 minutes
1
Navigate to Brokerage Engine.
This Transaction was paid to the Agent by Electronic Transfer and at Brokerage. The After Action Function can only be performed once. Additionally, when this transaction was closed, the deposit was posted to the Bank Register.
Search and Select Transaction for After Action
2
Click "Transactions" to search for the transaction to reopen.
3
Click "Closed"
4
Click "Search"
5
Utilize the search prompt window to locate the transaction.
6
In this case, we will search by Agent.
7
Click "Search"
8
Once the list of transactions populate, click on the "Action" button for the corresponding transaction.
Reopen Transaction and Reverse the Main Journal Entry
9
Click "Commission Detail"
10
Click "Revoke"
11
The prompt window will appear, click on the "Create Reversal Journal Entry" checkbox to begin the reversal process.
12
Click this date field to select the date and then click the "OK" button.
13
Click "OK"
14
Click "Toggle Dropdown" to reopen the transaction.
15
Click "Reopen"
16
Click "OK"
17
Click "OK"
