How to Process Payment with the Credit Card Machine | Scribe

    How to Process Payment with the Credit Card Machine

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      Example of the screen before beginning a credit card transaction
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      Press "1" on the pin pad to start a new transaction
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      Type in the amount of the transaction - If you make a mistake, press the red button the clear the transaction and begin again from step 1.
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      Press the GREEN button to continue with any of the following three options below: - "Tap to Pay" - Insert Card into Chip Reader - Swipe Credit Card
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      OPTION 1: Tap the card or mobile device to initiate the payment. Apple Pay and Google Wallet are both accepted.
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      OPTION 2: Insert chip enabled credit card into the bottom of the machine to initiate payment. - You may be asked if you would like to run the card as a debit or credit card. Chose the "Credit Card" option to avoid needing the customer to punch in a PIN number.
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      OPTION 3: Swipe the credit card on the side of the machine to initiate the transaction.
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      The credit card machine will print a receipt once the transaction is approved. Press "2" on the pin pad to print a "Customer Copy" of the receipt.
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      Once you have both copies of the receipt, ask the customer to sign the store copy. - "Tap to Pay" transactions typically do not require a signature and will be missing the signature line like the example below.
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      You should have two copies of the invoice. Staple the customers copy to one, and the store copy to the other. Give the customer their copy and deliver the store copies to Maryann's desk.