Navigate to [https://admin.portone.cloud/dashboard](https://admin.portone.cloud/dashboard)

Click this icon for the transaction you want to refund

You can edit the amount, select appropriate reason and also add notes to a particular refund

Once the details are filled, click on "Save"

Click "Done", same process can be followed again to refund any remaining amount

Portone

This guide offers a step-by-step walkthrough for processing refunds through the PortOne Dashboard, making it easy for users to navigate the platform efficiently

How to Process Refunds via PortOne Dashboard