How to Reassign a Task
- Jessica Perry |
- 10 steps |
- 39 seconds
1
Navigate to the Active Tasks queue.
2
Locate the task you want to reassign and click the middle Action button. This is the "View History" button.
3
Click "Edit Task"
4
Click the dropdown of the Assignee and locate the new Assignee.
5
Click the name of the Admin that you want to make the new Assignee
6
Click "Update" to save the changes.
7
Click "OK"
8
Use the Assignee filter to search for the admin that was just reassigned the task.
9
Once you locate the task, you can click into the View History action button once more.
10
You are then able to verify the assignee change and the new assignee will have received an email notification to alert them of the task they are now assigned.
