How to Record a Balance Revision Payment for an Agent | Scribe

    How to Record a Balance Revision Payment for an Agent

    • 27 steps |
    • 4 minutes
      1
      Navigate to Brokerage Engine.

      Verify Current Agent Balance

      2
      Click "Accounting"
      3
      Click "Customers"
      4
      Click "Amy Agent (C)"
      5
      Click "Transaction List"
      6
      The Open Credit Balance is of $2,000.45.

      Create Refund Check

      7
      In order to refund an overcollection of funds, a check needs to be printed. Click on the "Quick Actions" menu and then click "New Check".
      8
      Click the dropdown menu and select the Vendor profile for the Agent.
      9
      Click "Amy Agent (V) Vendor"
      10
      Click "1200 - Accounts Receivable" to select the account to issue the refund from.
      11
      Use this field to add a description.
      12
      Click this text field to add the amount.
      13
      Do not check the billable box.
      14
      Select the Agents Customer name from the dropdown menu.
      15
      Click "-- Select Class --"
      16
      Click "Save"
      17
      Click "OK"

      Print Check