How to Recover Your Portal Account

If you’ve forgotten your password or need to reset it for any reason, no worries, it’s quick and easy. Just follow the steps below to securely reset your password and regain access to your portal.

Dovetail Communication Group
9 steps
23 seconds

Dovetailcommunicationgroup

Go to [dovetailcommunicationgroup.com/portal](https://dcg.interpreterintelligence.com/app/login).

On the right-hand side, click on **“Recover it here”** beneath **“Did you forget your password?”**

Enter your username in the field provided.

Click **“Send.”** The system will send a password reset email to the address on file.

Click **“Close”** and check your email inbox.

Open the email from **Interpreter Intelligence** (check your spam folder if you don’t see it right away).

Click the **“here”** link to reset your password.

Enter your new password **twice** and click **“Reset Password.”**

After a successful reset, you’ll be taken directly to your dashboard. A confirmation email will also be sent to your inbox.

Tip: Be sure to write down or securely save your new password!