How to Resolve: Messenger Bots Stopped Working | Scribe

    How to Resolve: Messenger Bots Stopped Working

    • Haley Power |
    • 0 step |
    • 41 seconds

    Messenger Bots Stopped Working...

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    If your Messenger bots have suddenly stopped working - there is a fix! What we'll need to do is reset your token...
    Navigate to [https://app.chatmatic.com/dashboard](https://app.chatmatic.com/dashboard)
    Choose the page you want to fix first.
    Navigate to "Settings."
    From the Settings Menu, click on "Admins."
    In the bottom right of the Admin tab, click "Disable Page Bot."
    Click "Yes, Disconnect"
    Click "Add A New Fan Page"
    Click "Facebook Pages." We need to re-connect the page we have disabled the bot for.
    Click "CONNECT" on the page you're ready to re-connect.
    When the Success dialog box appears, click "OK."
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