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How to Resolve: Messenger Bots Stopped Working
Having trouble with your bots suddenly not firing on Messenger? We can fix that!
Haley Power
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41 seconds
Chatmatic
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Messenger Bots Stopped Working...
Messenger Bots Stopped Working...
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If your Messenger bots have suddenly stopped working - there is a fix! What we'll need to do is reset your token...
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Navigate to [https://app.chatmatic.com/dashboard](https://app.chatmatic.com/dashboard)
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Choose the page you want to fix first.
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Navigate to "Settings."
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From the Settings Menu, click on "Admins."
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In the bottom right of the Admin tab, click "Disable Page Bot."
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Click "Yes, Disconnect"
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Click "Add A New Fan Page"
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Click "Facebook Pages." We need to re-connect the page we have disabled the bot for.
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Click "CONNECT" on the page you're ready to re-connect.
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When the Success dialog box appears, click "OK."
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