Statement Run is preset to only send to outstanding accounts, click "Send to Zero" and "Send to Negative" to send to customers with Zero or Negative balances.
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Click "Send Statements" to send to everyone.
Sending a Statement to One Client
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Statements can be sent to only one customer too.
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Click "All Customers"
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Click "Actions"
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Click "Send Statement"
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Click the "Report Date" field and select the date range you want to send the statement for.