How to Set Up an Alert Contact and Customize the Alert Response

This guide explains how to set up alert contacts and customize the alert response in EdSights. It provides step-by-step instructions on navigating the settings page, adding alert admin emails, and customizing alert messages.

7 steps

EdSights

Navigate to [https://app.edsights.io/](https://app.edsights.io/)

Click "Settings" in the lower left corner

Click "Manage Alerts"

Add or Update Alert Point of Contact's Email/Phone Number

Enter the Alert contact email in the "alert admin email" field. It will automatically save. \*Note: if you are adding multiple email addresses, separate them with a comma.

Add the alert contact's name and phone number. Click "add recipient" to add more than one alert contact.

Staff who wish to receive alerts via email or text do not need to be an admin on the EdSights dashboard.

Update Alert Message

Click the "Customize your Alert Message" text box and tailor the response to your institution. Any changes will automatically save.

We recommend leaving the default Alert language and adding any additional institution specific resources.

Update Admit Alerts

To manage alerts for the Admit product, click Admissions

The Admit module only has Mental Health and Violence alerts.