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How to Set up Business Hours and Shifts
Jack Hooper |
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45 seconds
Navigate to [https://eu.engage.app/business-hours](https://eu.engage.app/business-hours)
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Click "Default"
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You can adjust shift hours by clicking here
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To add a new shift on a day that has not got one yet, click "Add Shift"
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To add further shifts to any day, click the three dots and click either "Add shift Before" or "Add Shift After"
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You can remove a shift by clicking the three dots, then "Remove Shift"
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Click here to add a new "Override Date". Override dates allow you to set a shift exception on certain days. This is useful if you run a reduced service on public holidays.
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Click this date field to specify date that this exception will occur
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Click "Add Override Date"
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By default, the override will mark the selected day as closed. If you would like to instead specify opening hours for that day, click add shift.
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You can then specify the opening times by clicking here.
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Once you are happy with the configuration, click "Update Shifts"
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Below the shift time settings you can specify the shift name, provide a description and select whether this configuration should
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Click "Update General Settings and Shifts" when you wish to save all changes
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